Terms of Service

By accessing or using Zelfie AI (the "Service"), provided by Arturo Canuelas ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. You must be at least 13 years old (or the minimum age in your jurisdiction) to use the Service. If you are under 18, you must have parental or guardian consent.

Zelfie AI is an AI-powered platform that helps creators produce short-form vertical videos for social media. The Service provides script generation, viral-hook research, voiceover, recording tools, and automated post-production (captions, overlays, music, motion graphics, color grading) via our cloud infrastructure.

We may add, change, or remove features at any time, including previously paid features. Where reasonable, we will give advance notice of material changes.

• You must provide accurate, current information when registering.
• You are responsible for safeguarding your password and any activity that occurs under your account.
• One person may only register one account. Sharing, selling, or transferring accounts is prohibited.
• You are responsible for ensuring your use of the Service complies with applicable laws in your jurisdiction.

Free trial. New users may receive a free trial that unlocks a paid tier for a limited number of days. At the end of the trial, the subscription automatically renews at the listed price unless cancelled before the trial ends.

Auto-renewal. All subscriptions are recurring and renew automatically (monthly or annually, depending on your plan) until cancelled. The renewal charge applies to the payment method on file.

Cancellation. You may cancel at any time from your account settings, from Apple's App Store / iTunes Settings (for iOS subscriptions), or from Google Play (for Android subscriptions). Cancellation takes effect at the end of the current billing period. You are not entitled to a refund for the unused portion of a billing period, except where required by law.

Refunds. All purchases are final. Refund requests for App Store purchases must go through Apple. Refund requests for Google Play purchases must go through Google. Refunds for web payments may be considered on a case-by-case basis at our discretion.

Credits and consumables. Credit packs and one-time top-ups are non-refundable and non-transferable. Unused credits do not roll over indefinitely and may expire as stated at purchase.

Apple In-App Purchase notice. Subscriptions purchased through the App Store version of the app are billed by Apple, are governed by Apple's terms, and can only be managed from Apple's Subscription settings.

Your content. Anything you upload, record, or create using the Service — including raw video, audio, scripts, and final renders — remains yours. You retain full ownership of your content.

License you grant us. To operate the Service, you grant Arturo Canuelas a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, transcribe, render, modify, and otherwise use your content solely to provide the Service to you. This license ends when you delete the content or your account, except where retention is required by law or for legitimate business records (e.g., billing).

No use for training. We do not use your private uploaded content to train third-party generative AI models without your explicit consent.

You agree NOT to use the Service to:

• Create, upload, or render content that is unlawful, defamatory, obscene, sexually explicit involving minors, harassing, hateful, or that promotes violence or self-harm.
• Impersonate any person or misrepresent your affiliation with a person or entity.
• Infringe any third party's intellectual-property, privacy, publicity, or contractual rights, including using a person's face, voice, or likeness without their permission.
• Reverse-engineer, decompile, or otherwise attempt to access the non-public portions of the Service.
• Scrape, crawl, or use automated tools to access the Service except through documented public APIs we may offer.
• Use the Service or its outputs to build, train, or evaluate any competing AI model or platform.
• Resell access to the Service or share account credentials with others.
• Circumvent any usage limits, credit metering, or paywall mechanisms.

We may suspend or terminate your account, without refund, for violations of this section.

We reserve the right (but not the obligation) to review, moderate, or remove any content created with the Service that we believe violates these Terms or any applicable law. To report content you believe violates these Terms, email abuse@zelfie.ai. We respond to reports promptly and may remove content, suspend accounts, or take other actions at our sole discretion.

The Service — including all software, designs, text, graphics, logos, the name "Zelfie AI", the Z mark logo, AI prompts, datasets, viral-hook research, and creator-style dossiers — is owned by Arturo Canuelas or its licensors and is protected by copyright, trademark, and trade-secret laws.

Nothing in these Terms grants you any right or license to use the Zelfie AI name, the Z logo, or any other trademark of Arturo Canuelas, except as needed to describe your use of the Service in good faith.

Feedback. Any suggestions, ideas, or feedback you provide may be used by Arturo Canuelas without obligation or compensation.

If you believe content on the Service infringes your copyright, send a notice to dmca@zelfie.ai containing: (a) your contact info, (b) a description of the copyrighted work, (c) the URL or location of the allegedly infringing material, (d) a statement that you have a good-faith belief the use is unauthorized, (e) a statement under penalty of perjury that the information is accurate and you are authorized to act, and (f) your physical or electronic signature.

Scripts, hooks, captions, voiceovers, and other AI-generated content produced by the Service are generated by machine-learning models. We do not guarantee accuracy, factual correctness, appropriateness, or legal compliance of AI outputs. You are solely responsible for reviewing, editing, and verifying AI-generated content before publishing it.

AI outputs may resemble existing copyrighted works by coincidence. You agree to use your own judgment when publishing AI-generated content and to avoid infringing third-party rights.

You are solely responsible for how you use outputs. You are solely responsible for how you use, edit, publish, distribute, monetize, or otherwise share any video, audio, image, script, or other output created with the Service, and for all consequences of that use. You agree not to use any output to deceive, defraud, manipulate, harass, impersonate, spread misinformation or disinformation, create deepfakes of real people without consent, or otherwise harm any person, or to violate any law or third-party right.

Arturo Canuelas is a creative tool only. We do not review, endorse, or control how you use the content you create, and we are not a publisher of that content. To the maximum extent permitted by law, Arturo Canuelas is not responsible or liable for your use of any output, for the manner in which any output is presented, perceived, or relied upon by others, or for any harm, loss, claim, or damage arising from your content or its distribution. Responsibility for the content you create and for how you use it rests solely and exclusively with you, the creator.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL Arturo Canuelas, ITS DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

You agree to indemnify and hold Arturo Canuelas harmless from any claim, demand, or damages, including reasonable attorneys' fees, arising from your use of the Service, your content, or your violation of these Terms.

We may suspend or terminate your access to the Service at any time for any reason, including for violation of these Terms. You may terminate by deleting your account in settings. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (IP, indemnification, liability limitations, governing law) survive termination.

We may update these Terms from time to time. Material changes will be communicated by posting the updated Terms with a new "Last updated" date, and where required by law, by email. Continued use of the Service after changes take effect constitutes acceptance.

These Terms are governed by the laws of Puerto Rico, United States, without regard to conflict-of-laws principles. Any dispute arising from these Terms or the Service will be resolved in the courts of Puerto Rico, United States, except where you are entitled by mandatory law to bring suit in your country of residence.

For questions about these Terms, contact legal@zelfie.ai.